All Systems Operational
App server (zendesk.sweethawk.co) Operational
Tasks Operational
Calendar Operational
Survey Operational
Approvals Operational
Deadline Operational
Due Time Operational
Reminders Operational
Timers Operational
Notify Operational
AWS ec2-us-east-1 Operational
AWS cloudfront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Server response time
Fetching
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Resolved - This incident has been resolved.
Nov 7, 06:02 UTC
Identified - Due to recent changes we could no longer delay needed optimizations to the database. Apps should be available again shortly. Apologies for the trouble.
Nov 7, 05:57 UTC
Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019
Resolved - This incident has been resolved.
Nov 2, 04:46 UTC
Monitoring - Service has been restored and new database replication server is being installed.
Nov 2, 04:25 UTC
Identified - The main database server cannot be reached currently and while we are investigating further, we are activating the secondary database server adding further redundancy. All data is safe and apps will be up and running soon.
Nov 2, 04:18 UTC
Investigating - Our database server is currently offline and we're working to bring it back up
Nov 2, 03:48 UTC
Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.