SweetHawk Status

All Systems Operational

App server (zendesk.sweethawk.co) Operational

Tasks Operational

Calendar Operational

Survey Operational

Approvals Operational

Deadline Operational

Due Time Operational

Reminders Operational

Timers Operational

Notify Operational

AWS ec2-us-east-1 Operational

AWS cloudfront Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Server response time

Fetching

Past Incidents

Nov 13, 2019

No incidents reported today.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

Unplanned database maintenance

Resolved - This incident has been resolved.
Nov 7, 06:02 UTC

Identified - Due to recent changes we could no longer delay needed optimizations to the database. Apps should be available again shortly. Apologies for the trouble.
Nov 7, 05:57 UTC

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

Database server issue

Resolved - This incident has been resolved.
Nov 2, 04:46 UTC

Monitoring - Service has been restored and new database replication server is being installed.
Nov 2, 04:25 UTC

Identified - The main database server cannot be reached currently and while we are investigating further, we are activating the secondary database server adding further redundancy. All data is safe and apps will be up and running soon.
Nov 2, 04:18 UTC

Investigating - Our database server is currently offline and we're working to bring it back up
Nov 2, 03:48 UTC

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.